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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Please select one option that best describes what you appreciate.
Quality
Customer service
Price
Convenience
2
How satisfied are you with our service/product?
Please rate your satisfaction on a scale from 1 to 10.
3
What bothers you about our service/product?
Please provide details about what bothers you.
4
How likely are you to recommend our service/product to others?
Please select one option that best describes your likelihood to recommend.
Highly likely
Likely
Not sure
Unlikely
5
What features would you like to see improved in our service/product?
Please provide details about the features you would like to see improved.
6
How easy was it to use our service/product?
Please rate the ease of use on a scale from 1 to 10.
7
What is your overall satisfaction with our service/product?
Please select one option that best describes your overall satisfaction.
Very satisfied
Satisfied
Neutral
Unsatisfied
8
What would you like to see added to our service/product?
Please provide details about what you would like to see added.
9
How likely are you to continue using our service/product in the future?
Please select one option that best describes your likelihood to continue using our service/product.
Very likely
Likely
Not sure
Unlikely
10
Any other comments or suggestions?
Please feel free to share any additional comments or suggestions.
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