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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Please select one option that best describes what you appreciate.
2

How satisfied are you with our service/product?

Please rate your satisfaction on a scale from 1 to 10.
3

What bothers you about our service/product?

Please provide details about what bothers you.
4

How likely are you to recommend our service/product to others?

Please select one option that best describes your likelihood to recommend.
5

What features would you like to see improved in our service/product?

Please provide details about the features you would like to see improved.
6

How easy was it to use our service/product?

Please rate the ease of use on a scale from 1 to 10.
7

What is your overall satisfaction with our service/product?

Please select one option that best describes your overall satisfaction.
8

What would you like to see added to our service/product?

Please provide details about what you would like to see added.
9

How likely are you to continue using our service/product in the future?

Please select one option that best describes your likelihood to continue using our service/product.
10

Any other comments or suggestions?

Please feel free to share any additional comments or suggestions.