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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate the most about our service/product?

Select one option that best describes what you appreciate.
2

Rate our service/product out of 10

Use the star rating from 1 to 10.
3

What bothers you the most about our service/product?

Please provide a brief description of what bothers you.
4

How likely are you to recommend us to a friend or colleague?

Select one option that best describes your likelihood to recommend.
5

What feature would you like to see improved in our service/product?

Please provide a feature you would like to see improved.
6

How satisfied are you with the delivery process?

Select one option that best describes your satisfaction with the delivery process.
7

Rate the ease of use of our service/product out of 10

Use the star rating from 1 to 10 for rating ease of use.
8

Which aspect of our service/product would you like to see improved?

Please specify the aspect you would like to see improved.
9

How often do you use our service/product?

Select one option that best describes your frequency of use.
10

Please provide any additional comments or suggestions

Enter any additional comments or suggestions you have.