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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Select what you appreciate the most.
Quality
Price
Customer Service
Product Features
Other
2
Rate your overall satisfaction
Rate your satisfaction on a scale of 1 to 10.
3
What bothers you the most?
Please provide details about what bothers you.
4
Which aspect would you like to improve the most?
Select the aspect you would like to see improved.
Product Quality
Customer Service
Delivery Time
Website Experience
Other
5
How likely are you to recommend us to a friend or colleague?
Rate your likelihood from 1 to 10, where 1 is not likely at all and 10 is extremely likely.
6
What is your preferred method of providing feedback?
Select your preferred method for providing feedback.
Online Form
Email
Phone Call
In-person Meeting
Other
7
Do you have any additional comments or suggestions for improvement?
Please share any further comments or suggestions.
8
How satisfied are you with the product variety?
Rate your satisfaction on a scale of 1 to 10.
9
Which new feature would you like to see added to our product/service?
Select the new feature you would like to see added.
Mobile App Integration
Live Chat Support
Personalized Recommendations
Subscription Service
Other
10
How easy is it to navigate our website/mobile app?
Rate the ease of navigation on a scale of 1 to 10.
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