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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate the most about our service/product?
Select the option that best represents your opinion.
Quality
Price
Customer service
Features
Other
2
On a scale of 1 to 10, how satisfied are you with our service/product?
Rate our service/product on a scale of 1 to 10.
3
What bothers you the most about our service/product?
Please describe the issue you are facing.
4
How likely are you to recommend our service/product to others?
Select the most appropriate option.
Very likely
Likely
Neutral
Unlikely
Very unlikely
5
What improvements would you like to see in our service/product?
Feel free to provide detailed feedback.
6
How satisfied are you with the delivery time of our service/product?
Rate the delivery time on a scale of 1 to 10.
7
Which aspect of our service/product needs the most improvement?
Choose the area that requires the most attention.
Product quality
Customer service
Website usability
Shipping process
Other
8
What features do you find most valuable in our service/product?
Select the features you find the most valuable.
User interface
Functionality
Ease of use
Customization options
Other
9
Would you like to see more promotions/offers from us?
Let us know if you would like to receive more promotions/offers.
Yes, definitely
Maybe
No, thank you
10
Any other comments or suggestions?
Feel free to share any additional feedback or suggestions.
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