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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
Start
Secured
Survio
1
What do you appreciate about our service/product?
Select the option that best represents what you appreciate.
Quality
Customer service
Price competitiveness
Innovativeness
Convenience
2
Rate your satisfaction level with our service/product
Rate your satisfaction on a scale of 1 to 10, with 1 being very dissatisfied and 10 being very satisfied.
3
What bothers you about our service/product?
Please provide details about what bothers you the most.
4
Which aspect would you like to see improved the most?
Please select the area you think needs the most improvement.
Product quality
Service responsiveness
Website usability
Shipping speed
Communication
5
How likely are you to recommend our service/product to others?
Please rate your likelihood on a scale of 1 to 10, with 1 being very unlikely and 10 being very likely.
6
What is the primary reason for choosing our service/product over competitors?
Please provide the main reason for selecting our service/product.
7
Which of the following features do you value the most in our service/product?
Select the feature that you value the most.
Durability
User-friendliness
Customization options
Brand reputation
After-sales support
8
How often do you use our service/product?
Please select the frequency of use that best describes your behavior.
Daily
Weekly
Monthly
Occasionally
Rarely
9
Is there a specific feature or service you would like us to introduce in the future?
Please share any specific requests or suggestions for new features or services.
10
Overall, how satisfied are you with our service/product?
Please select the option that best represents your overall satisfaction.
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
Submit