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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate the most about our service/product?
Select the option that best describes what you appreciate.
Quality
Price
Customer Service
Innovation
Convenience
2
On a scale of 1 to 10, how satisfied are you with our service/product?
Rate your satisfaction level from 1 to 10.
3
What bothers you the most about our service/product?
Describe what bothers you the most.
4
How likely are you to recommend our service/product to others?
Choose your likelihood to recommend.
Very likely
Likely
Neutral
Unlikely
Very unlikely
5
What feature would you like to see improved in our service/product?
Please specify the feature you would like to see improved.
6
How often do you use our service/product?
Select the frequency of use.
Daily
Weekly
Monthly
Rarely
7
Would you like to see more variety in our product offerings?
Indicate your preference for product variety.
Yes
No
Not sure
8
What improvements have you noticed in our service/product recently?
Describe any positive changes you have observed.
9
How easy is it to access our service/product?
Rate the accessibility of our service/product.
10
Overall, how satisfied are you with our service/product?
Provide an overall satisfaction rating.
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