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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate the most about our service/product?

Choose the option that best describes what you appreciate.
2

How satisfied are you with our service/product?

Rate your satisfaction on a scale of 1 to 10.
3

What bothers you the most about our service/product?

Describe what bothers you and how it can be improved.
4

Which aspect would you like to see improved in our service/product?

Choose the option that you would like to see improved.
5

How likely are you to recommend our service/product to others?

Rate your likelihood on a scale of 1 to 10.
6

What additional features would you like to see in our service/product?

Describe any additional features that you think would enhance your experience.
7

Which of our competitors do you think provide a better service/product?

If applicable, select the competitor you find better.
8

How often do you use our service/product?

Select the frequency of use that best describes your usage.
9

Do you find our service/product value for money?

Provide your opinion on the value for money aspect of our service/product.
10

Are there any specific areas where you think we excel compared to others?

List any areas where you believe we outperform our competitors.