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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate the most about our service/product?
Select one option that you appreciate the most.
Quality
Customer service
Price
Innovation
Convenience
2
How would you rate our service/product on a scale of 1 to 10?
Rate our service/product with 1 being the lowest and 10 being the highest.
3
What bothers you the most about our service/product?
Describe briefly what bothers you the most.
4
Which aspect would you like us to improve the most?
Please enter the aspect you would like us to improve.
5
How often do you use our service/product?
Select the frequency of your usage.
Daily
Weekly
Monthly
Rarely
Never
6
Would you recommend our service/product to others?
Select whether you would recommend our service/product to others or not.
Yes
No
7
What other features would you like to see in our service/product?
List any additional features you would like to see.
8
How can we enhance your experience with our service/product?
Provide your suggestions on how we can enhance your experience.
9
Are you satisfied with the current variety of products/services we offer?
Select whether you are satisfied with the current variety or not.
Yes, very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
10
What is the main reason you chose our service/product?
Briefly explain the main reason for choosing our service/product.
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