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Shipping / Courier Service Evaluation Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
How satisfied are you with the delivery time?
Please rate on a scale of 1 to 5.
2
Did the package arrive in good condition?
Please select one option.
Yes, in perfect condition
Yes, but with minor damage
No, it was damaged
3
Was the tracking information accurate and up to date?
Please provide your feedback.
4
How likely are you to use this shipping / courier service again?
Please rate on a scale of 1 to 10.
5
Did the delivery personnel behave professionally?
Please select one option.
Yes, very professional
Neutral
No, unprofessional
6
What can be improved in the shipping / courier service?
Please provide your suggestions.
7
How satisfied are you with the customer service provided?
Please rate on a scale of 1 to 5.
8
Was the package delivered to the correct address?
Please select one option.
Yes, to the correct address
No, it was delivered to the wrong address
9
How would you rate the overall experience with the shipping / courier service?
Please rate on a scale of 1 to 10.
10
Would you recommend this shipping / courier service to others?
Please select one option.
Definitely recommend
Maybe recommend
Would not recommend
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