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Shipping / Courier Service Evaluation Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

How satisfied are you with the delivery time?

Please rate on a scale of 1 to 5.
2

Did the package arrive in good condition?

Please select one option.
3

Was the tracking information accurate and up to date?

Please provide your feedback.
4

How likely are you to use this shipping / courier service again?

Please rate on a scale of 1 to 10.
5

Did the delivery personnel behave professionally?

Please select one option.
6

What can be improved in the shipping / courier service?

Please provide your suggestions.
7

How satisfied are you with the customer service provided?

Please rate on a scale of 1 to 5.
8

Was the package delivered to the correct address?

Please select one option.
9

How would you rate the overall experience with the shipping / courier service?

Please rate on a scale of 1 to 10.
10

Would you recommend this shipping / courier service to others?

Please select one option.
Thank you for your time and your feedback.
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