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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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Secured
Survio
1
What do you appreciate the most about our service/product?
Please select the option that best represents your opinion.
Quality
Price
Customer service
Innovation
Convenience
2
How would you rate our service/product overall?
Please rate using a scale from 1 to 10, where 1 is the lowest and 10 is the highest.
3
What bothers you the most about our service/product?
Please describe the issue briefly.
4
Which aspect would you like to see improved in our service/product?
Please provide your suggestion.
5
How likely are you to recommend our service/product to others?
Please select your likelihood.
Very likely
Likely
Neutral
Unlikely
Very unlikely
6
What do you think sets us apart from our competitors?
Please select the most relevant option.
Quality
Price
Innovation
Customer service
Brand reputation
7
Are there any specific features you would like to see added to our service/product?
Please describe the features you have in mind.
8
How satisfied are you with the response time of our customer service?
Please select your level of satisfaction.
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
9
Do you find our service/product user-friendly?
Please select your opinion.
Yes
No
Somewhat
10
Would you like to share any additional comments or feedback?
Feel free to provide any additional information you think is important.
Submit