.

Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate the most about our service/product?

Please select the option that best represents what you appreciate.
2

On a scale of 1 to 10, how satisfied are you with our service/product?

Please rate your satisfaction level on a scale from 1 to 10.
3

What bothers you the most about our service/product?

Please describe what bothers you and how we can improve.
4

What features would you like to see improved or added?

Please provide your suggestions for improving or adding new features.
5

How likely are you to recommend our service/product to a friend or colleague?

Please select your likelihood of recommending on a scale from 1 to 10.
6

How often do you use our service/product?

Please select the frequency of usage that best applies to you.
7

What improvements would make you more satisfied with our service/product?

Please provide suggestions for improvements that would enhance your satisfaction.
8

Which aspect of our service/product needs the most improvement?

Please specify the area that you believe needs the most improvement.
9

Are there any additional comments you would like to share?

Please feel free to share any additional feedback or comments.
10

Would you be interested in participating in future product/service testing?

Please indicate your interest in participating in future testing.