.
Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
Start
Secured
Survio
1
What do you appreciate the most about our service/product?
Please select the option that best represents what you appreciate.
Quality
Customer service
Price
Ease of use
2
On a scale of 1 to 10, how satisfied are you with our service/product?
Please rate your satisfaction level on a scale from 1 to 10.
3
What bothers you the most about our service/product?
Please describe what bothers you and how we can improve.
4
What features would you like to see improved or added?
Please provide your suggestions for improving or adding new features.
5
How likely are you to recommend our service/product to a friend or colleague?
Please select your likelihood of recommending on a scale from 1 to 10.
6
How often do you use our service/product?
Please select the frequency of usage that best applies to you.
Daily
Weekly
Monthly
Occasionally
Never
7
What improvements would make you more satisfied with our service/product?
Please provide suggestions for improvements that would enhance your satisfaction.
8
Which aspect of our service/product needs the most improvement?
Please specify the area that you believe needs the most improvement.
9
Are there any additional comments you would like to share?
Please feel free to share any additional feedback or comments.
10
Would you be interested in participating in future product/service testing?
Please indicate your interest in participating in future testing.
Yes
No
Maybe
Submit