.
Social media on fan engagement and fan loyalty: A case study of Liverpool FC
Please take a few minutes of your time to complete the following questionnaire.
Start
Secured
Survio
Create a survey
1
How long have you been a Liverpool fan?
Select one answer
Less than 1 year
1-5 years
6-10 years
10+ years
Continue
Create a survey
2
Where are you based?
Select one answer
Liverpool
UK( Outside Liverpool )
Europe
Outside Europe
Continue
Create a survey
3
How often do you watch Liverpool matches?
Select one answer
Every match
Most matches
Occasionally
Rarely
Continue
Create a survey
4
Which social media platform do you use most to follow Liverpool FC?
Select one answer
Facebook
Twitter
Instagram
YouTube
TikTok
Snapchat
Continue
Create a survey
5
How often do you engage with Liverpool FC's official social media content?
Select one answer
Daily
Several times a week
Once a Week
Never
Continue
Create a survey
6
What type of content do you engage with most on Liverpool FC's social media?
Select one answer
Match highlights
Behind the scenes content(Inside Anfield)
Player/manager interviews
Fan Polls/ quizzes
Throwback posts: winning moments from the past
Real time updates: Team news, goal updates, player announcements
Continue
Create a survey
7
What type of content do you enjoy the most?
Select one answer
Match highlights
Behind the scenes content (Inside Anfield)
Fan poll/quizzes
Player/Manager interviews
Real time updates: Team news, goal updates, player announcements
Throwback posts: Winning moments from the past
Continue
Create a survey
8
Has social media increased your engagement with Liverpool FC?
Select one answer
Yes
No
Not Sure
Continue
Create a survey
9
How do you interact with other Liverpool fans on social media?
Select one answer
Commenting
Sharing
Posting
Liking
I don't interact
Continue
Create a survey
10
Do you think social media spreads negativity that impacts fan loyalty?
Select one answer
Yes, it can be harmful
No, it has little impact
Not sure
Submit
Create a survey