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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Please select the option that best represents your opinion.
Quality
Price
Customer service
Innovation
Convenience
2
Rate your overall satisfaction with our service/product
Please rate on a scale of 1 to 10, where 1 is the lowest and 10 is the highest.
3
What bothers you about our service/product?
Please provide your feedback in the field below.
4
Which aspect would you like to see improved?
Please select the option that you believe needs improvement the most.
Product quality
Communication
Delivery time
Innovation
After-sales support
5
How likely are you to recommend our service/product to others?
Please rate on a scale of 1 to 10, where 1 is least likely and 10 is most likely.
6
What is your preferred method of communication with us?
Please select the option that you prefer for communication.
Email
Phone
Chat
In-person meeting
Social media
7
How satisfied are you with our response time to your inquiries?
Please rate on a scale of 1 to 10, where 1 is the lowest and 10 is the highest.
8
What features would you like to see added to our product/service?
Please provide your feedback in the field below.
9
How easy is it to navigate our website or platform?
Please rate on a scale of 1 to 10, where 1 is very difficult and 10 is very easy.
10
Would you be interested in participating in future beta testing for new features?
Please select yes or no.
Yes
No
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