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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Select the option that best describes what you appreciate.
Quality
Customer service
Innovation
Price
Convenience
2
How satisfied are you with our service/product?
Rate your satisfaction using stars.
3
What bothers you about our service/product?
Describe the aspect that bothers you the most.
4
What is the primary reason you would improve about our service/product?
Provide the main reason for improvement.
5
Which of the following features do you consider most critical?
Select all that apply.
Ease of use
Performance
Design
Compatibility
Security
6
How likely are you to recommend our service/product to others?
Choose from the given options.
Definitely
Very likely
Maybe
Not likely
Never
7
Rate the customer support provided by us.
Rate the customer support using stars.
8
Are there any specific improvements you would like to suggest?
Provide detailed suggestions for improvement.
9
Which new features would you like to see in our service/product?
List all the features you desire.
10
How often do you use our service/product?
Select the frequency of usage.
Daily
Weekly
Monthly
Occasionally
Rarely
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