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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Select the option that best describes what you appreciate.
2

On a scale of 1 to 10, how satisfied are you with our service/product?

Rate your satisfaction on a scale from 1 to 10.
3

What bothers you about our service/product?

Please describe what bothers you about our service/product.
4

How likely are you to recommend our service/product to others?

Rate your likelihood to recommend on a scale from 1 to 10.
5

What improvements would you like to see in our service/product?

Please provide suggestions for improvements.
6

Which aspect of our service/product needs the most improvement?

Select the aspect that you think needs the most improvement.
7

Are there any features you would like to see added to our service/product?

Please list any additional features you would like to see added.
8

How often do you use our service/product?

Indicate how often you use our service/product.
9

Which platform do you use to access our service/product?

Select the platform you use to access our service/product.
10

Overall, how satisfied are you with our service/product?

Please rate your overall satisfaction.