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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate about our service/product?

Select the option that best describes what you appreciate.
2

Rate your overall satisfaction with our service/product.

Rate your satisfaction on a scale from 1 to 10.
3

What bothers you the most about our service/product?

Please describe the issue that bothers you the most.
4

Which aspect would you like to see improved in our service/product?

Provide your suggestion for improvement.
5

How likely are you to recommend our service/product to others?

Choose your likelihood to recommend.
6

Would you like to see more product options in our service?

Choose whether you would like to see more product options.
7

How satisfied are you with the customer service provided?

Select the option that best describes your satisfaction level with customer service.
8

On a scale of 1 to 10, how easy was it to use our service/product?

Rate the ease of use on a scale from 1 to 10.
9

What is the primary reason you chose our service/product?

Please specify the main reason for choosing our service/product.
10

How often do you use our service/product?

Select the frequency of usage.