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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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Secured
Survio
1
What do you appreciate about our service/product?
Select the option that best describes what you appreciate.
Quality
Price
Customer Service
Innovation
Convenience
2
Rate your overall satisfaction with our service/product.
Rate your satisfaction on a scale from 1 to 10.
3
What bothers you the most about our service/product?
Please describe the issue that bothers you the most.
4
Which aspect would you like to see improved in our service/product?
Provide your suggestion for improvement.
5
How likely are you to recommend our service/product to others?
Choose your likelihood to recommend.
Very Likely
Likely
Neutral
Unlikely
Very Unlikely
6
Would you like to see more product options in our service?
Choose whether you would like to see more product options.
Yes
No
7
How satisfied are you with the customer service provided?
Select the option that best describes your satisfaction level with customer service.
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
8
On a scale of 1 to 10, how easy was it to use our service/product?
Rate the ease of use on a scale from 1 to 10.
9
What is the primary reason you chose our service/product?
Please specify the main reason for choosing our service/product.
10
How often do you use our service/product?
Select the frequency of usage.
Daily
Weekly
Monthly
Occasionally
Never
Submit