.

Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate the most about our service/product?

Please select the option that best describes what you appreciate.
2

On a scale of 1 to 10, how satisfied are you with our service/product?

Please rate your satisfaction on a scale from 1 to 10.
3

What bothers you the most about our service/product?

Please provide details about what bothers you the most.
4

Which aspect of our service/product would you like to see improved the most?

Please share your thoughts on the aspect that you think requires the most improvement.
5

How likely are you to recommend our service/product to others?

Please select your likelihood of recommending our service/product to others.
6

What additional features would you like to see added to our service/product?

Please provide details about the additional features you would like to see.
7

How often do you use our service/product?

Please select the frequency of your usage.
8

What improvements have you noticed since you started using our service/product?

Please share any improvements you have observed since you started using our service/product.
9

How responsive do you find our customer support team?

Please rate the responsiveness of our customer support team.
10

What other products/services would you like us to offer in the future?

Please provide details about the products/services you would like us to offer in the future.