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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate the most about ours services?

Please select the option that best describes what you appreciate.
2

How satisfied are you with our service/product?

Please rate your satisfaction on a scale from 1 to 10.
3

What bothers you the most about our service/product?

Please provide details about what bothers you.
4

How likely are you to recommend our service/product to others?

Please rate your likelihood on a scale from 1 to 10.
5

Which aspect of our service/product needs the most improvement?

Please select the aspect that you think needs the most improvement.
6

Do you have any suggestions for improving our service/product?

Please provide your suggestions in detail.
7

How responsive do you find our customer service team?

Please rate the responsiveness on a scale from 1 to 10.
8

Which feature of our service/product do you find the most useful?

Please select the feature that you find most useful.
9

Are there any pain points you experience while using our service/product?

Please describe any pain points you face while using our service/product.
10

How often do you use our service/product?

Please select the frequency of use.