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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate about our service/product?

Select the option that best describes what you appreciate.
2

Rate your overall satisfaction

Rate your satisfaction from 1 to 10 (1 being very dissatisfied and 10 being very satisfied).
3

What bothers you about our service/product?

Please describe what bothers you about our service/product.
4

How likely are you to recommend us to a friend or colleague?

Rate your likelihood from 1 to 10 (1 being not likely and 10 being extremely likely).
5

Which aspects would you like to see improved?

Select all the aspects that you would like to see improved.
6

How satisfied are you with the customer support?

Rate your satisfaction from 1 to 10 (1 being very dissatisfied and 10 being very satisfied).
7

What features do you find most valuable?

Please select the features you find most valuable.
8

Share any additional comments or suggestions

Feel free to provide any additional feedback, comments, or suggestions.
9

How likely are you to purchase from us again?

Rate your likelihood from 1 to 10 (1 being not likely and 10 being extremely likely).
10

Which of our competitors do you think provide better service/product?

Choose the competitor you think provides a better service/product.