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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate the most about our service/product?

Please select one option that best reflects your opinion.
2

Please rate your overall satisfaction with our service/product.

Please rate using a scale of 1 to 10 stars, where 1 is the lowest and 10 is the highest.
3

What bothers you the most about our service/product?

Please provide a brief description of the issue.
4

How likely are you to recommend our service/product to a friend or colleague?

Please select one option that best reflects your likelihood to recommend.
5

Which aspect of our service/product would you like to see improved the most?

Please provide specific feedback on areas for improvement.
6

On a scale of 1 to 5, how easy was it for you to use our service/product?

Please rate using a scale of 1 to 5 stars, where 1 is the lowest and 5 is the highest.
7

Would you like to see more variety in our product/service offerings?

Please select 'Yes' or 'No' based on your preference.
8

In what way has our service/product exceeded your expectations?

Please provide details on how we have exceeded your expectations.
9

How often do you use our service/product?

Please select the frequency that best describes your usage.
10

Is there any particular feature you would like to see added to our service/product?

Please provide details on the feature you would like to see added.