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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Select one option that best describes your appreciation.
2

Rate your overall satisfaction with our service/product

Rate your satisfaction from 1 to 10, with 1 being very dissatisfied and 10 being very satisfied.
3

What bothers you about our service/product?

Please describe the issues that bother you the most.
4

How likely are you to recommend our service/product to others?

Select one option that best describes your likelihood of recommendation.
5

What improvements would you like to see in our service/product?

Please suggest any improvements you would like us to make.
6

How often do you use our service/product?

Select one option that best describes your frequency of use.
7

Are you satisfied with the customer support provided?

Select one option that best describes your satisfaction with the customer support.
8

What features do you find most valuable in our service/product?

Select all features that you find valuable.
9

How likely are you to continue using our service/product in the future?

Select one option that best describes your likelihood of continued use.
10

Any additional comments or suggestions?

Feel free to share any additional feedback with us.