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Webshop optimization research


Dear Sir / Madam,



Please take a few minutes to complete the following survey. The survey is intended to gain more insight into the needs of our customers regarding our webshop. The answers will remain anonymous and will be used for research purposes only.


We thank you in advance for taking the time and answering our questions!


With kind regards,

Adri & Zoon


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Webshop optimization research
1

Through which channel do you usually order?

Please choose the channel you usually order from.
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Webshop optimization research
2

How often do you order through your current channel?

Please indicate the frequency with which you order via the current channel.
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Webshop optimization research
3

What do you like about the current ordering channels?

Describe what you like about ordering through current channels.
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Webshop optimization research
4

How satisfied are you with the current ordering experience?

Please rate your satisfaction on a scale of 1 to 10.
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Webshop optimization research
5

Are you familiar with the Adri & Zoon webshop?

Choose one answer
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Webshop optimization research
6

Are you a user of the webshop?

Select one answer
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7

What is currently stopping you from ordering via the webshop?

Choose one answer
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8

What would encourage you the most to order via the webshop?

Please select the factor that would convince you to order via the webshop.
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Webshop optimization research
9

How likely are you to recommend the webshop to others?

Please indicate on a scale of 1 to 10 how likely you would recommend the webshop.
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Webshop optimization research
10

What specific qualities do you find important in a webshop?

Select one or more answers
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Webshop optimization research
11

Are there any specific improvements that you would like to see in the webshop? If so, let us know here!

Please explain what specific improvements you would like to see in the webshop.
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Webshop optimization research


This is the end of the survey!


Thank you for completing the survey!

Feel free to contact us if you want to know more about the webshop.


With kind regards,

Adri & Zoon

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