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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate the most about our service/product?
Choose the option that best represents your opinion.
Quality
Price
Customer Service
Innovation
2
How would you rate your overall satisfaction with our service/product?
Rate your satisfaction on a scale of 1 to 10.
3
What bothers you the most about our service/product?
Describe the issue you face in detail.
4
Which aspect of our service/product would you like to see improved?
Share your suggestions for improvement.
5
How likely are you to recommend our service/product to others?
Choose a rating based on your likelihood to recommend.
Very Likely
Likely
Neutral
Unlikely
Very Unlikely
6
Do you find our service/product easy to use and navigate?
Share your thoughts on the user-friendliness of our service/product.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
7
Have you faced any issues while using our service/product?
Describe any problems or challenges you have encountered.
8
How often do you use our service/product?
Choose the frequency that best represents your usage.
Daily
Weekly
Monthly
Rarely
Never
9
What improvements do you think would benefit our service/product?
Provide suggestions for enhancements or new features.
10
Are there any additional comments or feedback you would like to share?
Feel free to express any other thoughts or opinions.
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