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Research on payment and charging experiences of electric vehicle users

Dear Sir/Madam,

My name is Jelle Noordhof, and I am a student at the Hanzehogeschool in Groningen, the Netherlands. I am doing research on the EV payments experiences of electric vehicle users/ owners in Germany. 

The goal of this survey is to gather insights into the payment and charging experiences of Electric Vehicle users in Germany. 

Your participation in this survey is completely anonymous. The survey should take about 5 to 10 minutes to complete.


Thank you in advance for your participation!


PS: Users of the research platform SurveyCircle.com will receive SurveyCircle points for their participation.







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EV payments
1

What is your age?

Select one answer
2

What is your gender?

Select one answer
3

What state do you currently live in?

Select one answer
4

Do you own an EV or occasionally use an EV (Electric Vehicle)

Select one answer
5

What is your main reason for driving an Electric Vehicle?

Select one answer
6

How often do you use EV charging stations per week

Note: do not take into account your private charging station, or the charging station at your work.
7

How much does the price of the electricity influence your decision on where you charge your Electric Vehicle?

When you are not able to charge at a Tesla charging station with life long free charging*
0
no influence
a lot of influence
8

How important is payment convenience to you when choosing an EV charging station?

0
Not important
Very important
9

How important is it to you that the EV Pay system can help create a more sustainable charging infrastructure?

0
not important
very important
10

Would you prefer to charge your vehicle at a location where the price of the electricity is indicated?

Select one answer
11

How likely would you be to drive 5 kilometers extra to charge your vehicle at a location where the price is indicated?

0
Not likely at all
Very likely
12

How likely would you be to drive 10 kilometers extra to charge your vehicle at a location where the price is indicated?

0
Not likely at all
Very likely
13

Besides at home and work, where do you prefer to charge your Electric vehicle?

Select one answer
14

What is your favourite gas station to charge your vehicle?

15

How do you usually look for charging locations?

Select one answer
16

What problems, if any, have you encountered with current payment methods at EV charging stations?

Select one or more answers
17

Rank the following for importance when paying for ev charging

Change the order according to your preference (1. - most important, last - least important)
18

How do you usually pay for electric charging?

Select one answer
19

What is your main reason for paying this way?

Select one answer
20

If you chose ''Lack of other options'', what would be your preferable way to pay for Fast Charging?

If you chose another option you can leave this question empty
21

Would you like the option to select what percentage you would like to charge?

When you are not charging at a Tesla charger
22

Would you like the option to select a payment amount for a charging session?

When you are not charging at a Tesla charger
23

Would you like to get notified when your car has charged a certain amount via your phone, when you are not charging at a Tesla charger?

For example: You will get a notification when your car has charged 50% Select one answer
24

Would you like the option to see the charging status of your EV on your phone?

Select one answer
25

Would you like the option to receive the receipt of your charging session in your mail with the possibility of downloading it as a pdf file?

Select one answer
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EV payments

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For SurveyCircle users (www.surveycircle.com): The Survey Code is: 9JST-9VDV-98JG-YVES


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