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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Select one option that best represents your appreciation.
Quality
Customer service
Price competitiveness
2
How satisfied are you with our service/product?
Rate your satisfaction on a scale from 1 to 10.
3
What bothers you about our service/product?
Describe the aspects that bother you the most.
4
What improvements would you like to see in our service/product?
Share your ideas for enhancements or changes.
5
How likely are you to recommend our service/product to others?
Rate your likelihood on a scale from 1 to 10.
6
Which aspect of our service/product do you find most valuable?
Select the most valuable aspect to you.
Convenience
Innovation
User experience
7
Do you find our pricing competitive compared to similar products/services?
Choose the option that best describes your opinion on pricing competitiveness.
Yes, very competitive
Somewhat competitive
Not competitive
8
Would you like to see more variety in our product/service offerings?
Share your preferences on product/service variety.
9
How often do you use our service/product?
Indicate the frequency of usage.
Daily
Weekly
Monthly
10
Are you satisfied with the customer support provided by us?
Select your satisfaction level regarding customer support.
Very satisfied
Satisfied
Not satisfied
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