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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Select the option that best describes what you appreciate.
Quality of service/product
Customer support
Price/value ratio
2
Rate our service/product out of 10
Rate our service/product from 1 to 10, with 1 being the lowest and 10 being the highest.
3
What bothers you about our service/product?
Enter the aspects that bother you about our service/product.
4
How likely are you to recommend our service/product to others?
Select the option that best describes your likelihood to recommend.
Very likely
Likely
Neutral
Unlikely
Very unlikely
5
Rate the ease of use of our service/product out of 10
Rate the ease of use of our service/product from 1 to 10, with 1 being the lowest and 10 being the highest.
6
What improvements would you like to see in our service/product?
Enter the improvements you would like to see in our service/product.
7
How satisfied are you with the response time of our customer support?
Select the option that best describes your satisfaction with the response time of our customer support.
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
8
Rate the overall satisfaction with our service/product out of 10
Rate the overall satisfaction with our service/product from 1 to 10, with 1 being the lowest and 10 being the highest.
9
What features do you find most beneficial in our service/product?
Select the features that you find most beneficial in our service/product.
User-friendly interface
Advanced functionality
Customization options
10
Any additional comments or suggestions?
Feel free to provide any additional comments or suggestions here.
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