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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Select what you appreciate the most.
2

Rate your overall satisfaction with our service/product

Rate from 1 to 10, where 1 is highly dissatisfied and 10 is highly satisfied.
3

What bothers you the most about our service/product?

Describe what bothers you the most in detail.
4

How likely are you to recommend our service/product to a friend or colleague?

Select your likelihood on a scale from 1 to 10.
5

What features do you think we should improve on our service/product?

List the features that you believe need improvement.
6

How satisfied are you with the customer service provided?

Select your satisfaction level.
7

Would you like to see any new products/services from us in the future?

Let us know if you have any suggestions for new offerings.
8

How often do you use our service/product?

Select the frequency of use.
9

What improvements would you like to see in our customer support?

Provide your suggestions for enhancing our customer support.
10

On a scale from 1 to 10, how easy is it to use our service/product?

Rate the ease of use, where 1 is very difficult and 10 is very easy.