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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate the most about our service/product?

Please select the option that best represents your appreciation.
2

How satisfied are you with our service/product on a scale of 1 to 10?

Please rate your satisfaction level with 1 being the lowest and 10 being the highest.
3

What bothers you the most about our service/product?

Please describe what aspect bothers you the most.
4

How likely are you to recommend our service/product to a friend or colleague?

Please select the option that best describes your likelihood of recommendation.
5

What feature would you like to see improved in our service/product?

Please provide details on the feature you would like to see improved.
6

How often do you use our service/product?

Please select the option that best describes the frequency of your usage.
7

Are there any additional comments or suggestions you would like to share with us?

Please feel free to provide any additional feedback or suggestions.
8

How likely are you to continue using our service/product in the future?

Please select the option that best represents your likelihood of future usage.
9

What is your preferred method of communication with us?

Please select the option that best represents your preferred method of communication.
10

Overall, how satisfied are you with our company?

Please rate your overall satisfaction level with our company.