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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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Survio
1

What do you appreciate the most about our service/product?

Please select the option that best describes what you appreciate.
2

How would you rate our service/product overall?

Please rate our service/product out of 10.
3

What bothers you the most about our service/product?

Please provide a brief description of what bothers you.
4

What could we do to improve our service/product?

Please provide your suggestions for improvement.
5

How likely are you to recommend our service/product to others?

Please select your likelihood to recommend.
6

Which aspect of our service/product do you think needs the most improvement?

Please select the aspect that you think needs the most improvement.
7

Would you like to see any new features or services added in the future?

Please provide your ideas for new features or services.
8

How satisfied are you with the communication from our company?

Please rate your satisfaction with our communication.
9

In which areas do you think we excel compared to our competitors?

Please select the areas where you think we excel.
10

Do you have any other comments or feedback for us?

Please share any additional comments or feedback.