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Customer Fidelity Program Search Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What type of rewards do you prefer from a customer fidelity program?

Please select the type of rewards that you prefer to receive as part of a customer fidelity program.
2

On a scale of 1 to 10, how important is the timing of receiving rewards for you?

Please rate the importance of receiving rewards at the correct time on a scale from 1 to 10, with 1 being not important at all and 10 being extremely important.
3

What aspect of customer fidelity programs bothers you the most?

Please describe what aspect of customer fidelity programs bothers you the most.
4

How would you like to improve customer fidelity programs?

Please provide suggestions on how customer fidelity programs can be improved.
5

Do you prefer immediate rewards or delayed rewards in a loyalty program?

Please select your preference between immediate rewards and delayed rewards in a loyalty program.
6

How satisfied are you with the current customer fidelity program that you participate in?

Please rate your satisfaction level with the current customer fidelity program on a scale from 1 to 10, with 1 being very dissatisfied and 10 being very satisfied.
7

What motivates you to participate in a customer fidelity program?

Please describe what motivates you to participate in a customer fidelity program.
8

How often do you expect to receive rewards in a customer fidelity program?

Please select how often you expect to receive rewards in a customer fidelity program.
9

Would you like more personalized rewards in a customer fidelity program?

Please select if you would like to receive more personalized rewards in a customer fidelity program.
10

What communication channels do you prefer to receive information about rewards from a customer fidelity program?

Please select the communication channels that you prefer to receive information about rewards from a customer fidelity program.