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Client Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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Client Satisfaction Survey ā Franke & de la Fuente
1
How did you hear about us?
Select one answer
Referral from a client
Referral from an agent
Instagram
LinkedIn
Our website
YouTube
Advertisement
Google search
Event
Other (please specify)
2
1. Overall Satisfaction
How satisfied are you with the legal services provided by Franke & de la Fuente?
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
3
2. Clarity & Communication
How would you rate the clarity of communication and legal explanations you received?
Excellent
Good
Fair
Poor
4
3. Responsiveness
How responsive was our team to your questions and concerns?
Very Responsive
Quite Responsive
Sometimes Slow
Unresponsive
5
4. Professionalism & Courtesy
How would you describe the professionalism and courtesy of our team?
ā Excellent
ā Good
ā Fair
ā Poor
6
5. Result & Outcome
Were you satisfied with the outcome of your matter?
Yes, completely
Mostly
Partially
Not really
Not at all
7
6. Would you recommend us?
Would you recommend Franke & de la Fuente to others?
Definitely
Probably
Not Sure
Probably Not
Definitely Not
8
Is there anything youād like to share or suggest for improvement?
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