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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate the most about our service/product?

Please select the option that best reflects your opinion.
2

Please rate our service/product from 1 to 10

Please rate our service on a scale from 1 to 10, where 1 is the lowest and 10 is the highest.
3

What bothers you the most about our service/product?

Please describe the issue you face with our service/product.
4

How likely are you to recommend our service/product to others?

Please select the option that best reflects your likelihood to recommend.
5

On a scale from 1 to 5, how satisfied are you with our customer service?

Please rate our customer service on a scale from 1 to 5, where 1 is the lowest and 5 is the highest.
6

What improvements would you like to see in our service/product?

Please provide suggestions for areas of improvement in our service/product.
7

Which aspect of our service/product do you find the most appealing?

Please select the option that best describes the appealing aspect of our service/product.
8

How satisfied are you with the delivery time of our product?

Please rate the delivery time of our product on a scale from 1 to 5, where 1 is the lowest and 5 is the highest.
9

In which areas do you think we excel compared to our competitors?

Please provide insights on the areas where you think we outperform our competitors.
10

Would you like to see more discounts/offers on our service/product?

Please select yes or no.