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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

Please enter your Work Email Address.

Write an e-mail in the correct format
2

Please select the service for which you want to submit the feedback.

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3

How satisfied are you to the adherence to the timelines of the deliverables

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Understanding Customer Needs

4

MYND team understands the Work scope & the deliverables of the Outsourced process/ service.

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5

MYND team effectively engages with us and displays the necessary technical & functional skills to deliver solutions.

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Service Delivery

6

How satisfied are you with the accuracy and reliability of the services provided?

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7

How satisfied are you with the adherence to the timelines of the deliverables?

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8

How satisfied are you with our team's responsiveness to your queries?

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9

How satisfied are you with the frequency and effectiveness of reach-out meetings or governance calls with the MYND team?

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10

How satisfied are you with the current escalation matrix and contact person, who can be reached for any response/query resolution?

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MYND as an Organisation

11

MYND is flexible in its approach and supports client requirements.

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