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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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Secured
Survio
1
What do you appreciate about our service/product?
Choose one option that best describes what you appreciate.
Quality
Customer service
Price
Innovation
Convenience
2
On a scale of 1 to 10, how satisfied are you with our service/product?
Rate your satisfaction on a scale from 1 to 10, where 1 is very dissatisfied and 10 is extremely satisfied.
3
What bothers you the most about our service/product?
Please provide details on what bothers you so we can improve.
4
How likely are you to recommend our service/product to a friend or colleague?
Choose one option based on your likelihood to recommend.
Very likely
Likely
Neutral
Unlikely
Very unlikely
5
What feature would you like to see improved in our service/product?
Please specify the feature you would like us to enhance.
6
How often do you use our service/product?
Select the frequency of your usage.
Daily
Weekly
Monthly
Rarely
Never
7
What is your preferred method of receiving updates or promotions from us?
Choose the method you prefer to stay updated or receive promotions.
Email
SMS
App notifications
Social media
Postal mail
8
Do you find our service/product user-friendly?
Let us know if you find our service/product easy to use.
Yes, very user-friendly
Yes, somewhat user-friendly
No, not very user-friendly
No, not at all user-friendly
9
Would you be interested in participating in a user feedback session?
Indicate whether you would like to be involved in providing direct feedback.
Yes, I would like to participate
No, thank you
10
Any additional comments or suggestions?
Feel free to share any other thoughts or suggestions you have for us.
Submit