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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
Start
Secured
Survio
1
What do you appreciate about our service/product?
Select the option that best describes what you appreciate.
Quality
Price
Customer Service
Convenience
Innovation
2
How satisfied are you with our service/product?
Rate your satisfaction on a scale of 1 to 10.
3
What bothers you about our service/product?
Describe what bothers you about our service/product.
4
What improvements would you like to see in our service/product?
Provide suggestions on how we can improve.
5
How likely are you to recommend our service/product to a friend or colleague?
Rate your likelihood on a scale of 1 to 10.
6
Which aspect of our service/product do you find the most valuable?
Select the most valuable aspect from the options below.
Quality
Price
Customer Service
Convenience
Innovation
7
Do you think our service/product meets your expectations?
Answer whether our service/product meets your expectations or not.
Yes
No
8
How often do you use our service/product?
Select the option that best describes your usage frequency.
Daily
Weekly
Monthly
Occasionally
Never
9
What feature would you like to see added to our service/product?
Provide suggestions on new features you would like to see.
10
Overall, how satisfied are you with our service/product?
Rate your overall satisfaction on a scale of 1 to 10.
Submit