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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate the most about your security services?
Please select one option that best describes what you appreciate the most.
Quality
Customer service
Price
Ease of use
Others
2
On a scale of 1 to 10, how satisfied are you with your security services?
Please rate your satisfaction level from 1 to 10, where 1 is very dissatisfied and 10 is very satisfied.
3
What bothers you the most about your current security services?
Please enter the main issue that bothers you the most.
4
How likely are you to recommend your current security services?
Please select one option that best describes how likely you are to recommend us.
Highly likely
Likely
Neither likely nor unlikely
Unlikely
Highly unlikely
5
What can your current security company do better for your company?
Please specify the feature you would like to see improved the most.
6
Which aspect of your current service do you find most beneficial?
Please select one option that best describes the aspect you find most beneficial.
Reliable
Professionalism
Value for money
7
How clear is your communication about updates, lateness, or absenteeism
Please rate the clarity of our communication regarding updates and changes.
8
Would you like to provide any additional feedback or suggestions?
Please share any additional feedback or suggestions you have for us.
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