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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Select the option that best represents your appreciation level.
Quality
Customer service
Price
Convenience
Innovation
2
On a scale of 1 to 10, how satisfied are you with our service/product?
Rate your satisfaction level from 1 to 10.
3
What bothers you about our service/product?
Please provide a brief description of the issue.
4
What improvements would you like to see in our service/product?
Please provide your suggestions for improvement.
5
How likely are you to recommend our service/product to others?
Select your likelihood to recommend.
Very likely
Likely
Neutral
Unlikely
Very unlikely
6
Which aspect of our service/product do you find most valuable?
Select the most valuable aspect for you.
Quality
Customer service
Price
Convenience
Innovation
7
Have you faced any challenges while using our service/product?
Please describe any challenges you have encountered.
8
What features do you find most useful in our service/product?
List the features that you find most useful.
9
Would you like to see additional services/products offered in the future?
Please share your preferences for future offerings.
10
How often do you use our service/product?
Select the frequency of use.
Daily
Weekly
Monthly
Occasionally
Never
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