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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Select what you appreciate the most.
2

Rate your overall satisfaction with our service/product

Rate your satisfaction on a scale of 1 to 10.
3

What bothers you about our service/product?

Describe what bothers you the most.
4

What improvements would you like to see in our service/product?

Share your ideas for improvements.
5

How likely are you to recommend our service/product to a friend or colleague?

Rate your likelihood on a scale of 1 to 10.
6

Which aspect of our service/product do you find most valuable?

Select the most valuable aspect for you.
7

How often do you use our service/product?

Select the frequency of use.
8

What would make you stop using our service/product?

Share what would lead you to stop using our service/product.
9

Are there any specific features you would like to see added to our service/product?

Describe any additional features you would like to see.
10

How responsive do you find our customer service team?

Rate the responsiveness on a scale of 1 to 10.