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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
Dr. HealthKare Medical Practice. Practice No. 0974366
1

What do you appreciate the most about our service?

Please select the option that best describes what you appreciate.
2

On a scale of 1 to 10, how satisfied are you with our service / Facilities?

Please rate your satisfaction on a scale from 1 to 10.
3

What bothers you the most about our service/practice?

Please provide details on what bothers you the most.
4

What feature would you like to see improved or added to our service/surgery?

Please describe the feature you would like to improve or add.
5

How likely are you to recommend Dr HealthKare to Family & Friends?

Please select an option that represents how likely you are to recommend us.
6

Is there anything that you find confusing or difficult to understand about our service?

Please provide details on what you find confusing or difficult to understand.
7

How often do you visit Dr HealthKare?

Please select an option that best represents how often you use our service/product.
8

Our Cash Price compared to Other Surgeries Klerksdorp (Location / Town) ?

Please select an option that represents if you find our service/product value for money.
9

What other services/products would you like to see offered by Our Surgery?

Please describe the services/products you would like to see offered by us in the future.
10

Overall, how satisfied are you with our customer service?

Please select an option that best represents your satisfaction with our customer service.
11

Cash Price Increase? (due to medical suppliers increased stock prices from 2024)

Select from 2 to 5 answers