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Survey about Condominium Management Transition
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
How satisfied are you with the speed of response from the new management company?
Please rate your satisfaction level from 1 to 5, with 1 being very dissatisfied and 5 being very satisfied.
2
Have you experienced any delays in receiving the requested documents?
Please select the option that best represents your experience.
Yes, there were delays
No, documents were provided on time
Not applicable
3
How would you rate the efficiency of the process completion under the new management?
Please rate the efficiency level from 1 to 10, with 1 being very inefficient and 10 being very efficient.
4
Did you receive the first condominium fee invoice in a timely manner?
Please select the option that best describes your situation.
Yes, received on time
No, received late
Have not received yet
5
How satisfied are you with the new management company's communication and explanation of expenses scheduled at the bank?
Please rate your satisfaction level from 1 to 5, with 1 being very dissatisfied and 5 being very satisfied.
6
In your opinion, how could the management company improve the delivery of documents and responses?
Please provide your feedback in the text box below.
7
Are you satisfied with the overall service provided by the new management company?
Please select the option that best reflects your satisfaction.
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
8
Would you recommend the new management company to other condominiums?
Please select yes or no as your answer.
Yes
No
9
Do you have any additional comments or suggestions for the management company?
Please share any further thoughts you may have.
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