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Customer Satisfaction Survey for Car Parts Sales Representative
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
How satisfied were you with the first meeting?
Please select the option that best represents your satisfaction level.
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
2
Rate the professionalism and knowledge of the sales representative on a scale of 1 to 10.
Please rate the representative's performance with 1 being the lowest and 10 being the highest.
3
What topics would you like the sales representative to cover more in-depth during future meetings?
Please provide your feedback or suggestions here.
4
Was the sales representative attentive to your needs and concerns?
Please select 'Yes' or 'No'.
Yes
No
5
How likely are you to recommend our car parts sales representative to others?
Please indicate on a scale of 1 to 10, with 1 being least likely and 10 being most likely.
6
Do you believe that the sales representative understood your requirements clearly?
Please select 'Yes' or 'No'.
Yes
No
7
What improvements would you suggest to enhance the sales representative's performance?
Please provide your suggestions for improvement in the representative's approach or process.
8
How well did the sales representative address your questions and concerns?
Please rate the representative's performance in addressing your queries or issues.
9
Which aspect of the sales representative's approach impressed you the most?
Please indicate the specific aspect that left a positive impression on you.
10
Overall, how would you rate your experience with the sales representative?
Please provide an overall rating based on your entire interaction.
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