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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Please select what you appreciate the most
Quality
Customer Service
Price
Convenience
2
How would you rate our service/product?
Please rate our service/product from 1 to 10
3
What bothers you about our service/product?
Please provide details of any issues or concerns
4
What improvements would you like to see in our service/product?
Please share your suggestions for enhancements
5
How likely are you to recommend us to a friend or colleague?
Please select a number from 0 to 10, where 0 means not likely at all and 10 means extremely likely
0
1
2
3
4
5
6
7
8
9
10
6
Which aspect of our service/product needs the most improvement?
Please specify the area where you think we should focus on for improvement
7
How satisfied are you with the responsiveness of our customer service?
Please rate the responsiveness of our customer service from 1 to 10
8
Do you think our service/product meets your expectations?
Please select yes or no
Yes
No
9
Would you like to see more variety in our product/service offerings?
Please share your thoughts on the variety of our offerings
10
How clear is the information provided about our service/product?
Please rate the clarity of information provided from 1 to 10
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