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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate the most about our service/product?
Select one option that best represents your opinion.
Quality
Customer service
Price
Innovation
Convenience
2
How satisfied are you with our service/product overall?
Rate your satisfaction on a scale of 1 to 10.
3
What is one thing that bothers you about our service/product?
Please provide a brief description of the issue.
4
Which aspect of our service/product would you like to see improved?
Enter your suggestion in the text box below.
5
How likely are you to recommend our service/product to others?
Rate your likelihood on a scale of 1 to 10.
6
Which feature of our service/product do you find most useful?
Select the option that you find most useful.
User interface
Performance
Functionality
Customization
Accessibility
7
Would you like to see more options in our service/product?
Select yes or no.
Yes
No
8
How often do you use our service/product?
Select the frequency that best applies to your usage.
Daily
Weekly
Monthly
Occasionally
Never
9
What other products or services would you like us to offer?
Please provide your suggestions in the text box below.
10
On a scale of 1 to 10, how satisfied are you with our customer support?
Rate your satisfaction with our customer support.
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