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Internet Service Provider Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

How satisfied are you with the reliability of your Internet service?

Please rate your satisfaction level with the reliability of your Internet service.
2

How satisfied are you with the price of your Internet service?

Please rate your satisfaction level with the price of your Internet service.
3

How satisfied are you with the customer support provided by your Internet service provider?

Please rate your satisfaction level with the customer support provided by your Internet service provider.
4

On a scale of 1 to 10, how likely are you to recommend your Internet service provider to others?

Please rate your likelihood of recommending your Internet service provider to others.
5

How often do you experience service interruptions with your current Internet service provider?

Please choose the option that best describes the frequency of service interruptions.
6

Please rate the speed of your Internet connection.

Please rate the speed of your Internet connection on a scale from 1 to 10.
7

Do you feel that you are getting value for the price you pay for your Internet service?

Please provide your feedback on whether you feel you are getting value for the price paid for your Internet service.
8

How satisfied are you with the data usage limits provided by your Internet service provider?

Please rate your satisfaction level with the data usage limits provided by your Internet service provider.
9

Have you ever contacted customer support for assistance with your Internet service? If yes, please rate your experience.

Please state whether you have contacted customer support and provide a rating if applicable.
10

How likely are you to switch to a different Internet service provider in the next 6 months?

Please indicate your likelihood of switching to a different Internet service provider within the next 6 months.