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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Please select the option that best reflects your opinion.
Price
Delivery speed
Variety of products
Customer service
Quality
2
How would you rate our service/product overall?
Please rate on a scale from 1 to 10.
3
What bothers you the most about our service/product?
Please provide your feedback in the text box below.
4
Which aspect of our service/product would you like to see improved?
Please provide your suggestion in the text box below.
5
How likely are you to recommend our service/product to others?
Please select the option that best reflects your likelihood.
Very likely
Likely
Neutral
Unlikely
Very unlikely
6
Rate the ease of use of our service/product.
Please rate on a scale from 1 to 10.
7
What features do you find most valuable in our service/product?
Please select all that apply.
User-friendly interface
Fast customer support
Customization options
Regular updates
Other
8
Would you like to see more promotions/offers from us?
Please select yes or no.
Yes
No
9
What is your preferred method of communication with us?
Please select all that apply.
Email
Phone
Text message
Social media
Other
Email
10
Are there any specific improvements you would like us to make?
Please provide your suggestions in the text box below.
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