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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate about our service/product?

Select what you like the most.
2

How satisfied are you with our service/product?

Rate from 1 to 10 stars, with 10 being extremely satisfied.
3

What bothers you the most about our service/product?

Describe the aspect that is most troubling to you.
4

What improvements would you like to see in our service/product?

Provide your suggestions for enhancements.
5

How likely are you to recommend our service/product to a friend?

Rate from 1 to 10, with 10 being extremely likely.
6

Which features do you find most valuable in our service/product?

Select all that apply.
7

How often do you use our service/product?

Select the frequency of use.
8

What is your overall satisfaction level with our service/product?

Rate from 1 to 10, with 10 being highly satisfied.
9

What aspect of our service/product do you find most frustrating?

Explain the most frustrating aspect in detail.
10

Would you recommend our service/product to others?

Select yes or no.