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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Select what you like the most.
Quality
Customer service
Price
Innovation
Convenience
Answer
Other (please
2
How satisfied are you with our service/product?
Rate from 1 to 10 stars, with 10 being extremely satisfied.
3
What bothers you the most about our service/product?
Describe the aspect that is most troubling to you.
4
What improvements would you like to see in our service/product?
Provide your suggestions for enhancements.
5
How likely are you to recommend our service/product to a friend?
Rate from 1 to 10, with 10 being extremely likely.
6
Which features do you find most valuable in our service/product?
Select all that apply.
Ease of use
Performance
Design
Functionality
Customization
7
How often do you use our service/product?
Select the frequency of use.
Daily
Weekly
Monthly
Occasionally
Never
8
What is your overall satisfaction level with our service/product?
Rate from 1 to 10, with 10 being highly satisfied.
9
What aspect of our service/product do you find most frustrating?
Explain the most frustrating aspect in detail.
10
Would you recommend our service/product to others?
Select yes or no.
Yes
No
Submit
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