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Booking

Dear Sir / Madam,

thank you for visiting us. By filling out this 5-10 minute survey, you will help us obtain the very best results.

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Have you made a reservation via www.booking.com in the last 6 months?

Gender

Age

Was your accommodation-booking work-related?

Why did you chose to book your accommodation via booking.com?

How would you rate the website? (in terms of navigation, content, relevant display of information)

How satisfied were you overall when using booking.com?

In what city did you book your recommendation?

Did you contact booking's customer service?

If your answer to the previous question was "yes" how did you experience www.booking.com's customer service?

In what ways do you think Booking.com could improve their customer service?

Where do you currently live?

What is your occupation?

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