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Student Satisfaction Survey
Dear Student, please take a few minutes of your time to complete the following questionnaire.
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1
How often do you visit the library?
Select one option that best describes what you appreciate.
Daily
Weekly
Monthly
Every 2 weeks
2
How often do you use the library website?
Select 1 answer
Daily
Weekly
Monthly
Every 2 weeks
3
Why do you primarily use the library and its services?
Select 1 answer
Leisure
Study, education
Work related reasons
Other (please specify)
4
Please confirm your gender
Select one or more answers
Male
Female
5
What do you usually do at the library?
Select 1 answer
Borrow books
Study
Use computers
6
How satisfied are you with the selection of books at your library?
Select 1 answer
Very satisfied
Satisfied
Neutral
Dissatisfied
7
How satisfied are you with the facilities provided by the college?
Select one or more answers
Extremely satisfied
Very satisfied
Neutral
Dissatisfied
8
To what extent do you agree with the following statements regarding the library:
Select one answer in each row
I strongly agree
I agree
I am indifferent
I dissagree
The library staff are friendly and helpfull
The library staff are experienced and well trained to meet all my requirements
9
How would you rate the overall level of service provided you by the library and it's staff?
Select 1 answer
Excellent
Very good
Satisfactory
Insufficient
10
How satisfied are you with the cleanliness in the library
Select 1 answer
Very satisfied
Satisfied
Neutral
Dissatisfied
11
Which age group do you belong to?
Select 1 answer
Under 18
18-25
26-40
12
Does the library cater to your needs and are the materials readily available to you?
Select 1 answer
Absolutely yes
Often yes
Often no
Absolutely not
13
How satisfied are you with the way the library provides its users with the following?
Select one answer in each row
Very satisfied
Satisfied
Indifferent
Dissatisfied
Electronic information and resources
Professional literature
Magazines
Fiction
14
Do you prefer physical books or e-books?
Select 1 answer
Physical books
E-books
Both equally
15
Do you think libraries should offer more digital resources?
Select 1 answer
Yes
No
Not sure
16
How do you find seating arrangements of the library ?
Select one or more answers
Very satisfied
Satisfied
Indifferent
Dissatisfied
17
How satisfied are you with the library’s physical environment
Select 1 answer
Very satisfied
Satisfied
Neutral
Dissatisfied
18
How easy is it to access the library’s online catalog?
Select 1 answer
Very easy
Easy
Neutral
Difficult
19
Given a chance, are you willing to pursue another course at the college?
Select 1 answer
Definitely, Yes
Probably, Yes
Probably, No
Definitely, No
20
What improvements would you like to see in your library?
Describe briefly what bothers you to help us improve.
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