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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Select the option that best describes what you appreciate about our service/product.
2

On a scale of 1 to 10, how satisfied are you with our service/product?

Rate your satisfaction level with our service/product on a scale of 1 to 10.
3

What bothers you about our service/product?

Please describe what bothers you the most about our service/product.
4

Which aspect would you like to see improved in our service/product?

Please provide your suggestion for improvement.
5

How likely are you to recommend our service/product to others?

Rate your likelihood to recommend our service/product to others.
6

Which feature do you find most valuable in our service/product?

Select the feature that you find most valuable in our service/product.
7

How often do you use our service/product?

Select the option that best describes how often you use our service/product.
8

What is your primary reason for using our service/product?

Please select the main reason for using our service/product.
9

Are there any features you would like to see added to our service/product?

Please describe any additional features you would like to see added to our service/product.
10

How would you rate the value for money of our service/product?

Rate the value for money of our service/product.