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Online Shopping Behaviours
Madame, Monsieur, veuillez prendre quelques minutes de votre temps pour remplir le sondage suivant.
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Sécurisé
1
What age group are you in ?
Choisissez une ou plusieurs réponses
Under 18
18-24 years old
25-34 years old
35-44 years old
45-54 years old
Over 55
2
On what scale of 1 to 10 , where 1 means no trust and 10 means complete trust , how much do you trust online purchases ?
3
How frequently do you shop online per month? (Please select one option)
Choisissez une ou plusieurs réponses
0 - 5 times per month
6 - 10 times per month
15 - 20 times per month
21 times or more per month
4
What are the main obstacles that sometimes prevent you from shopping online ?
Choisissez une ou plusieurs réponses
Security issues
Lack of trust
Shipping costs and delays
Inability to inspect products
Payment options
Return and exchange policies
Others
5
What is your main reason to shop online ?
Choisissez une ou plusieurs réponses
Price
Comfort
Wide selection of products
Saving time and effort
Confidentiality
Others
6
How do you shop online ?
Choisissez une ou plusieurs réponses
Social networks ( Facebook , Instagram ... )
Mobile applications
Official brand website
Private sales site
Online Markets ( Amazon , Ali express ... )
Others
7
In which percentage range do you typically spend on online purchases relative to your salary or other income?
Choisissez une ou plusieurs réponses
0 - 15%
16 - 20%
21 - 30%
31 - 40%
41% and more
8
Do you think that different generations have different online shopping behaviours ? How ?
9
On a scale of 1 to 5 ,how much do you think online shopping is more convenient than in-store shopping? (1 being "Not at all convenient" and 5 being "Extremely convenient")
10
What types of product do you buy most often online ?
Choisissez une ou plusieurs réponses
Electronic Products
Clothing and accessories
Household goods and appliances
Beauty and personal care products
Groceries and household goods
Books and media
Others
11
On a scale from 1 to 10 , with 1 being no influence at all and 10 being highly influential, how much do you think social networks influence your purchasing decisions?
12
What is your preeference for an online payment method ?
Choisissez une ou plusieurs réponses
Credit / Debit card
E-wallets ( PayPal , Google Pay , Apple Pay ... )
Bank transfers
Cryptocurrencies
Payments by QR code
Others
13
In your opinion , should the amount of online purchases of brands other than French be reduced ? If so why ?
14
How often do you prefer to shop online from a computer or mobile device?
Choisissez une ou plusieurs réponses
Always from a computer
Often from a computer
Sometimes from a computer, sometimes from a mobile device
Often from a mobile device
Always from a mobile device
15
How often do you shop online or in-store? Check the box for how often you shop online or in-store.
Yes
Sometimes
Rarely
Never
In-store
Online
16
How long on average do you spend researching before completing an online purchase?
Choisissez une ou plusieurs réponses dans chaque rangée
Less than 15 minutes
15-30 minutes
30 minutes - 1 hour
1-2 hours
More than 2 hours
Search frequency
17
What is your opinion on this survey ?
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